|
|||||||||
|
Depending upon the territory, sales should be in the range of $400K per year with a 30% - 50% margin depending upon the product sold. Qualified people may contact Ian Abramson at (604) 255-5000 for more information. Mission Statement:ILPS will be recognized as the leader and most respected world-class provider of Loss Prevention. We will endeavor to exceed expectations of our clients through the delivery the highest quality and innovative/effective Training, Products and Services.When you purchase a distributorship you will be able to sell good items sought after by retailers. These are all proven money makers with a great markup.
Volume 1 Issue 17 September 2004
Wake up thirty minutes
earlier than usual and
A grocery store owner noticed a customer put a can of tuna down the front of his shorts and the customer started to walk away. The owner stopped the customer before he walked out of the store and asked him what he was doing. The customer then took the can of tuna out of his shorts and threw it on the shelf. The owner exercised his rights and asked the customer, based on his actions, to leave the store. Five minutes later, the customer came back and started demanding an apology from the store’s owner. The customer was then asked to leave again and was told to never return. Later that day, the owner reviewed the footage recorded on his Digital Video Recording System (DVR), and plainly saw an act of concealment committed by the customer. Several weeks after the incident, the store received a letter from the "would be shoplifters" employer objecting to the way their employee had been treated, stating that the employee was merely dusting off the tin and demanded an apology to be made to the employee. If the apology was not received, over 20 of his company employees would never shop in the store again. The store owner contacted ILPS for help and in response, ILPS composed and forwarded a letter on behalf of the store owner describing the situation and what the owner had seen and the footage that was recorded. Within twenty-four hours, a response from the "would be shoplifters" employer’s was received apologizing for their demand of an apology and promising to speak to all the staff members and ask them to resume shopping in the store. The lesson that can be learned from this situation is that without some kind of loss prevention equipment such as a video surveillance system, this kind of situation could not be resolved. In conclusion, if you have any loss prevention needs, please feel free to give ILPS a call anytime and we would be more than happy to assist you in any way we can.
"Destiny is not a matter of
chance. -William Jennings Bryan 
ILPS would like to welcome the following companies: DHL - Abbotsford, BC - DVR Extreme - Coquitlam, BC - EAS My Collections - Port Moody, BC - EAS Plum Clothing - Vancouver - EAS Tim Horton’s - Kelowna, BC - EAS  This is an excerpt from the featured editorial in the July/August issue of Grocer Today, co-written by the ILPS Education Director, Leigh Anderson. This magazine is distributed to the grocers between Western Ontario and British Columbia. ‘Shrinkage’ is a rather toothless industry term for a phenomenon that includes inventory loss due to mismanagement, and product spoilage. It usually boils down to one thing for grocers: theft. The culprits are staff, customers, or delivery people. Gun-in-face confrontations are becoming a staple of corner store robberies in Canada, and as any wayward teen will attest, shoplifting is often done on a lark with the knowledge that the courts administer kid-glove treatment to offenders. In fact, that National Supermarket Research Group (NSRG) estimates that 87% of apprehended shoplifters re-offend. The NSRG’s 2003/2004 Shrinkage survey shows that overall supermarket shrinkage has risen to 2.32 per cent of sales. Cashier dishonesty has become the Number One component of employee-caused shrinkage (contributing to 35% of the total supermarket shrinkage rate); and although it has declined 20% of the shrinkage rate, shoplifting is the second largest category of shrinkage. Backdoor errors and other forms of mismanagement account for 11% of shrinkage. Conventional supermarkets suffered shrinkage of 2.13% while superstores reported a rate of 2.39% per sales. In dollar terms, this means shrinkage per store averaged $452,446 in 2003/2004. Leigh Anderson, Education Director for Vancouver-based International Loss Prevention Systems Corporation (ILPS) points out: “The current situation will only get worse unless the astute grocer realizes that loss prevention must become as important a consideration as any product that is stocked or any support system that is relied upon.” She adds: “The apprehension of shoplifters is difficult, dangerous, expensive, and, for the most part, ineffective.” ILPS offers a full range of CCTV-DVR products suitable for retail and wholesale grocery locations and has provided surveillance solutions to clients including IGA and SuperValu. It is also a leader in loss prevention management and has done staff training for Safeway, IGA, and Superstore. Like any such organization that has risen to prominence, ILPS makes a point of telling potential clients that spending valuable money on gadgets must be underscored by a concrete understanding of what constitutes practical and cost-effective theft prevention. “The most important aspect of theft prevention, whether perpetrated by staff, vendors, or shoplifters, is video surveillance,” notes Anderson. “Instead of traditional VHS equipment that requires manpower to be constantly watching for problems,” Anderson says, “Digital Video Recording (DVR) technology allows retailers to monitor staff and customer’s activities from a remote location and to store information in a format that can easily be reviewed and repeated.” Also, digital camera provides accurate, high-definition criminal identification that is court admissible – as opposed to VHS tapes, 70% of which the Vancouver Police reject due to poor quality. ILPS also provides a full range of Electronic Article Surveillance Systems and their computerized Employment Screening program TeleHIRE is the most effective honesty/integrity employment screening technique in existence.
For More Information, Please
Contact Customer enquiries: info@ilps.com International Loss
Prevention Systems Corporation
|
Customer Testimonials:
I felt at this time a letter outlining my reasons for purchasing your Electronic Security System would be appropriate. When I contacted you in early August I had just received the results of our July 31 inventory. This inventory was for a six month period from February 1 to July 31. The results can only be described as frightening. During this six month period we lost $60 000 at retail to theft. Our first inventory : Lougheed Mall -
$36,000 Lougheed Mall -
$500 short On the basis of the Lougheed Store's results we made the decision to put your System into all three 'OFF THE WALL' locations. We also have decided that all future 'OFF THE WALL outlets will have the System installed prior to opening. The other pertinent factors that led us to the decision to go with your company are as follows: Your service was and
continues to be excellent. Once again I thank you for all your help and support and look forward to a long and profitable relationship. Yours truly,
Since installing your system four months ago, I must say that the results have been quite amazing. Within one week the system detected a "would be" shoplifter. At the time there were eight customers in the store and so both staff were busy when the alarm sounded. The suspect had quickly grabbed a complete suit display, slipped it under his topcoat, and made for the exit. We were spared the loss of and outfit at $545.00 retail. It is worth noting that the suit, the only one in that size, was sold within a few days after that incident. We prevented the loss of profit not just the cost of the item. Since then, we have retrieved a few items of lesser value, unpaid for, on the way out. As the identities of these shoplifters are now known to us, it is unlikely they will return to our store. As you know, our first two years of unprotected business, resulted in considerable shrinkage. Now, after a physical inventory count, I can say our losses are minimal. It appears that our simple savings on shrinkage will pay for the system within eight months. In addition, the added peace of mind allows us to focus more attention on our customers and hence increase sales. I appreciate the patience your company showed us as I shopped the market for potential systems. While my initial decision was based primarily on quality and value, it has been reinforced with your excellent follow-up service and attention to detail. Your staff should be commended for their work. Sincerely, VAUGHN PLANT
Over the past 2 years Lake City Casinos has purchased five Coat Check Express units in wall mount model from International Loss Prevention Systems. Our customers appreciate having the ability to secure their belongings and have commented on how easy the units are to use. Lake City Casinos appreciates the ability to offer this service to our patrons and the cost effectiveness of this service. Lake City Casinos would not hesitate to recommend International Loss Prevention Systems and the Coat Check Express for their functionality and quality. Vincent Weber Educational and Training Seminars"This was one of the best courses that I have attended. I would certainly recommend store managers to attend." JESSE WASHINGTON "I feel that this program was very well thought out and the overall presentation was great. I will now go back to my fellow employees with a different outlook on customers and a better understanding of how to prevent shrinkage." THOMAS SASAKI "Everything about this seminar was useful, from credit card fraud and counterfeit currency information to shoplifting prevention. I will be changing some things in our store as of tomorrow." JOSEPH MOI "You helped build confidence in my staff in knowing how to approach people and what to say. Very customized presentation and easy to follow." SABINE KEIL
Dear Leigh, I wanted to thank you for how well the Loss Prevention Program you developed and teach to the Fashion Merchandising students at Blanche Macdonald is doing and share some of the comments we hear. You have made the course industry relevant and the students appreciate the dynamic way you deliver it. The students have found the course to be very useful in the advancement of their careers. Comments from the students have included: "When I applied for my position as a visual merchandiser the interviewer knew and respected my diploma from ILPS and I feel it was what set me apart and helped me get my job." "It was wonderful to have someone so passionate about her subject and I found it was infectious; I'm looking into Loss Prevention as a possible career." "I am looking to produce fashion shows when I graduate and realize after taking my ILPS Loss Prevention course how it applies to all areas of the fashion industry." As the Career Coordinator at Blanche Macdonald I have been very excited to have the skills, knowledge and attitude that you bring to our Career Preparation program.
|
||||||||
|
|
|||||||||
